The protection of your personal data is very important to us. We treat your personal data confidentially and in accordance with the statutory data protection regulations (GDPR, Swiss DSG) and this privacy policy. This policy informs you about what data we collect on our website, how we use it and what rights you have as a user.

Traniva Zimbergstrasse 11 8335 Hittnau, Switzerland Telephone: +41 79 730 06 60 Email: info@traniva.com

a) When visiting the website When you visit our website, information is automatically collected (e.g. IP address, browser type, time of access). This information is used to ensure the technical operation and optimisation of our website. b) When using the contact form If you contact us via a form or by e-mail, we will store your details (e.g. name, e-mail address, telephone number) in order to respond to your enquiry.

Your data will only be passed on if this is permitted by law, if you have given your consent or if this is necessary for the fulfilment of the contract.

Cookies are small files that enable specific information relating to the device to be stored on the user's access device (PC, smartphone, etc.). On the one hand, they serve to improve the user-friendliness of websites and thus benefit users (e.g. storage of login data). On the other hand, they serve to collect statistical data on website usage and to analyse it for the purpose of improving the website. Users can influence the use of cookies. Most browsers have an option that restricts or completely prevents the storage of cookies. However, it should be noted that the use and, in particular, the ease of use of the website will be restricted without cookies. For further use, each visitor must manually confirm the storage of cookies and the storage of the respective data. The cookie is valid for 365 days and must be reconfirmed after this period has expired. Alternatively, the use of cookies can be individually adjusted by the user in each browser according to their needs. A user guide for setting the automatic or manual acceptance of cookies can be set manually by the user. In addition, this page will notify you of the use of cookies on your first visit and after 365 days, and you can manually select the following three options, which must be manually accepted by the user/visitor for further use of the site. The data that can be stored can be requested directly by the user, see the section on this page: * GDPR – request personal data You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. You can find instructions here: Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647 Safari: Opera:

You have the right at any time to: Information about the personal data we have stored Correction of incorrect data Deletion or restriction of processing Objection to data processing Data portability Revocation of consent Please contact us at: info@traniva.com

We use modern security procedures such as SSL encryption to protect your data during transmission.

This privacy policy is currently valid and was last updated in September 2025. Further development of our website or changes to legal requirements may necessitate adjustments.

When contacting the provider (e.g. via contact form or email), the user's details are stored for the purpose of processing the enquiry and in case follow-up questions arise.

All content on our website has been created with care and to the best of our knowledge. However, we cannot guarantee that all pages are up to date, complete and correct. According to § 7 para. 1 TMG, we are responsible as a service provider for our own content on these pages in accordance with general laws, but according to §§ 8 to 10 TMG we are not obliged to monitor transmitted or stored third-party information. This content will be removed immediately upon notification of a specific legal violation, and we are not liable prior to becoming aware of such a violation.

Our website contains so-called "external links" (links to third-party websites) over whose content we have no influence and for which we therefore accept no liability. The respective information provider of the linked website is responsible for the content and accuracy of the information. When the link was created, we were not aware of any legal violations. Should we become aware of any legal violations, we will remove the respective link immediately.

The content and works published on this website are subject to German and Swiss copyright law. Any form of reproduction, editing, distribution or any form of exploitation outside the limits of copyright law or linking requires the prior written consent of the respective author, third party or content provider of these pages.

When users leave comments on the blog or other posts, their IP addresses are stored. This is done for the security of the provider in case someone writes illegal content in comments and posts (insults, prohibited political propaganda, etc.). In this case, the provider itself can be prosecuted for the comment or post and is therefore interested in the identity of the author.

When you visit our website, information about your access (date, time, page viewed) may be stored on the server. This does not constitute an evaluation of personal data (e.g. name, address or email address). If personal data is collected, this is done – as far as possible – only with the prior consent of the website user. The data will not be passed on to third parties without the express consent of the user. We expressly point out that the transmission of data on the Internet (e.g. by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties cannot be guaranteed. We cannot accept any liability for damage resulting from such security vulnerabilities. The use of published contact data by third parties for advertising purposes is expressly prohibited. We reserve the right to take legal action in the event of unsolicited advertising information being sent, e.g. via spam emails. See further information in the Cookies section on this page. The user can independently request information about which data is stored or has been stored; see the section on this page: * GDPR – request personal data. For exceptions, see the Shop section.

Users can subscribe to follow-up comments. Users will receive a confirmation email to verify that they are the owner of the email address they entered. Users can unsubscribe from ongoing comment subscriptions at any time. The confirmation email will contain instructions on how to do this.

The newsletter provides you with information about us and our offers. If you would like to receive the newsletter, we need a valid email address from you as well as information that allows us to verify that you are the owner of the email address provided or that the owner agrees to receive the newsletter. No further data is collected. This data is used only for sending the newsletter and is not passed on to third parties. When you register for the newsletter, we store your IP address and the date of registration. This storage serves solely as proof in the event that a third party misuses an email address and registers to receive the newsletter without the knowledge of the authorised person. You can revoke your consent to the storage of data, your email address and its use for sending the newsletter at any time. The revocation can be made via a link in the newsletters themselves, in your profile area or by notifying the above contact options, or can be requested directly by the user themselves, see chapter on this page: * GDPR – request personal data

The data entered during registration will be used for the purposes of using the service. Users may be informed by email about information relevant to the service or registration, such as changes to the scope of the service or technical circumstances. The data collected can be seen in the input mask during registration. This includes [PLEASE ENTER THE DATA COLLECTED HERE, E.G. NAME, POSTAL ADDRESS, E-MAIL ADDRESS, IP ADDRESS AND THEIR PURPOSE, FOR EXAMPLE COMMUNITY OR PRODUCT TESTS].

This offer uses social plugins ("plugins") from the social network facebook.com, which is operated by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can be recognised by one of the Facebook logos (white "f" on a blue tile, the terms "Like", "I like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/. When a user visits a page of this website that contains such a plugin, their browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website. The provider therefore has no influence on the extent of the data that Facebook collects with the help of this plugin and therefore informs users according to its state of knowledge: By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the offer. If the user is logged in to Facebook, Facebook can assign the visit to their Facebook account. When users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to find out and store their IP address. According to Facebook, only an anonymised IP address is stored in Germany. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the relevant rights and setting options for protecting the privacy of users, can be found in Facebook's privacy policy: https://www.facebook.com/about/privacy/. If a user is a Facebook member and does not want Facebook to collect data about them via this website and link it to their membership data stored on Facebook, they must log out of Facebook before visiting the website. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads.

This offer uses the "+1" button of the social network Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). The button can be recognised by the "+1" sign on a white or coloured background. When a user visits a page on this website that contains such a button, the browser establishes a direct connection to Google's servers. The content of the "+1" button is transmitted directly from Google to your browser and integrated into the website. The provider therefore has no influence on the amount of data that Google collects with the button. According to Google, no personal data is collected without clicking on the button. Only logged-in members have such data, including their IP address, collected and processed. The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, can be found in Google's privacy policy for the "+1" button: http://www.google.com/intl/de/+/policy/+1button.html and the FAQ: http://www.google.com/intl/de/+1/button/.

This offer uses buttons from the Twitter service. These buttons are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They are recognisable by terms such as "Twitter" or "Follow", combined with a stylised blue bird. With the help of the buttons, it is possible to share a post or page of this offer on Twitter or to follow the provider on Twitter. When a user visits a page on this website that contains such a button, their browser establishes a direct connection to the Twitter servers. The content of the Twitter buttons is transmitted directly from Twitter to the user's browser. The provider therefore has no influence on the amount of data that Twitter collects using this plugin and informs users according to its level of knowledge. According to this, only the user's IP address and the URL of the respective website are transmitted when the button is accessed, but not used for any purpose other than displaying the button. Further information on this can be found in the privacy policy of Twitter or X at http://twitter.com/privacy.

Our website uses lazy loading for embedded videos. This plugin prevents user data from being sent to the video platforms if you do not play the video at all. Only when you click on the video will the normal YouTube or Vimeo player be loaded. The operator of the YouTube plugin is YouTube, LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA. The operator of the Vimeo plugin is Vimeo LLC, 555 West 18th Street, New York, New York 10011, USA. When you click on one of our embedded or linked YouTube or Vimeo videos, you will be connected to the corresponding servers. This tells these servers from which page you are triggering the playback of this video. If you are logged into your YouTube or Vimeo account, activate the corresponding service to assign the video playback to your personal profile. You can prevent your YouTube or Vimeo account from logging out. When a YouTube or Vimeo video is played, the provider uses cookies that collect information about user behaviour. Anyone who has disabled the storage of cookies for the Google Ad programme does not have to expect such cookies when viewing YouTube videos. YouTube and Vimeo also store non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser. Vimeo names the tracker Google Analytics in the iframe in which the video is called up. This is separate tracking on the Vimeo side, to which we have no access. You can prevent Google Analytics tracking by using the deactivation tools that Google offers for some internet browsers. You can also prevent Google from collecting data generated by Google Analytics in connection with your use of the website (including your IP address) and from processing this data by downloading and installing a browser plug-in. For more information on how these services handle user information, please refer to YouTube's privacy policy at https://www.google.com/intl/de/policies/privacy and Vimeo's privacy policy at https://vimeo.com/privacy. The use of YouTube and Vimeo is in the interest of an attractive presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 §1 lit. f GDPR.

You may request information from us as to whether we process your personal data and, if so, you have the right to obtain information about this personal data and the additional information specified in Article 15 of the GDPR.

You have the right to correct any incorrect personal data concerning you; you may request the completion of incomplete personal data in accordance with Article 16 of the GDPR.

You have the right to request that we delete your personal data concerning you without delay. We must delete it immediately, in particular for one of the following reasons: Your personal data is no longer needed for the purpose for which it was collected or otherwise processed. You withdraw your consent, which was the basis for the processing of your data, and there is no other legal basis for the processing. Your data has been processed unlawfully. The right of withdrawal does not apply if your personal data is required to enforce, assert or defend our legal claims.

You have the right to request that we restrict the processing of your personal data if: You dispute the accuracy of the data, and we are verifying its accuracy; The processing is unlawful, and you oppose the erasure of the data and request the restriction of its use instead; We no longer need the data, but you require it for the establishment, exercise, or defence of legal claims. you have objected to the processing of your data and it is not yet clear whether our legitimate reasons outweigh your reasons.

You have the right to receive the personal data you have provided in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another party without hindrance from us, provided that the processing is based on consent or a contract and our processing is carried out using automated processes.

You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement, if you consider that the processing of your personal data infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.

The user has the right to receive information about the personal data stored about him free of charge upon request. In addition, the user has the right to correct incorrect data, block and delete his personal data, unless a legal retention obligation prevents this.

To contact us regarding data protection, please use one of the following contact options. Responsible under the GDPR: Laurenc Riese Zimbergstrasse 11 8335 Hittnau CH /Switzerland) Email: info(at)travina(dot)ch Phone: +41 79 730 0660 The person responsible under the GDPR is the person who decides on the purposes and means of processing personal data (such as names, email addresses, etc.).

Personal data is data that reveals or can reveal the identity of the customer. We adhere to a policy of data avoidance. Where possible, we avoid collecting personal data.

Personal data is used exclusively for the purpose of drafting contracts, determining content, executing or processing contractual agreements (Article 6 I b GDPR). Data is only passed on to third parties for the purpose of providing services and fulfilling contracts. Please refer to the third-party providers listed below.

This website uses SSL or TLS encryption for security purposes and to protect the transmission of personal data and other confidential content (such as orders). You can recognise an encrypted connection by the string https:// and the padlock symbol in your browser bar. All data on our website is protected against loss, destruction, access, modification and distribution by technical and organisational measures.

Registration is required to make full use of the functions of our website. The registration data is collected through your respective entries and used for the specific purpose with your consent (Art. 6 I a GDPR).

If you visit our website for informational purposes (such as reading content) without registering or otherwise providing us with information, we only collect general technical information that your browser transmits to our server. This includes: The page you visited Your IP address (possibly in anonymous form) The date and time of your visit The duration of your visit Browser type The referral page The operating system used For technical reasons, this data is recorded in a server log file and may be used and stored for the purpose of statistical evaluation of this website. This data is not transferred or used in any other way. We reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The use of certain external services, such as embedded videos, requires in some cases the transmission of technical data to third-party providers and is described below.

To process your order, we work with service providers who support us in whole or in part in the execution of concluded contracts. Personal data is transferred to these service providers as explained below. The personal data we collect is passed on to the transport company responsible for delivery (i.e. DHL) within the scope of the contract, insofar as this is necessary for the delivery of the goods. We pass on your payment details to the commissioned bank or PayPal as payment service providers as part of the payment process if this is necessary to process the payment. All PayPal transactions are subject to the PayPal privacy policy. The legal basis for the transfer of data is Art. 6 §1 lit. b GDPR.

The user has the right to request information free of charge about the personal data stored about them. In addition, the user has the right to correct inaccurate data, block and delete their personal data, provided that there is no legal obligation to retain it. Online shop

All shop items and conditions relating to the respective items are contained here or directly in the item description. Data is stored for further use within the scope of the shop and invoicing. For invoicing purposes, at least the first name and surname, user name, postal address and email address must be stored. When purchasing software and licences for software licences offered, the user name and the associated licence must also be stored for later recovery. The following shop contents are affected by this: Software licences Books E-learning (books, videos, DVDs, e-books) Travel Workshops/courses Enquiries about appointments/customer contact Users can request which data is stored directly and independently; see the section on this page: * GDPR – request personal data

All terms and conditions for each item are listed here or directly in the item description in the shop. See previous section * Shop on this page. Users can request directly which data is stored; see section on this page: * GDPR – request personal data * Shop cancellation policy * Shop right of withdrawal You have the right to withdraw from this contract/purchase within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract/purchase. To exercise your right of withdrawal, you must inform me, Laurenc Riese, Zimbergstrasse 11, 8335 Hittnau CH, of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, our contact form or email). You can use our contact form for this purpose; the data entered there will be stored by us. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires. * Shop Consequences of withdrawal If you withdraw from this contract, I shall reimburse you for all payments I have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by me), without delay and at the latest within fourteen days of the day on which I receive notification of your withdrawal from this contract. I will use bank transfer as the means of payment for this refund; under no circumstances will you be charged any fees for this refund. Booked trips are excluded; in this case, an expense allowance may be charged. For travel, only costs that we have received back from the respective organisers themselves can be refunded. In any case, travel cancellation insurance must be taken out separately in advance by the buyer, which must be claimed in the event of cancellation by the buyer. Refunds for travel are not subject to the 2-week period if flight tickets or hotel reservations have already been confirmed and/or tickets have been issued. * Shop / Products marked with "Lifetime Guarantee" What does Lifetime Guarantee mean? Depending on which product you have purchased, e.g. #LRE-PRPS040118 and Box, you have a lifetime guarantee. This means that you can download your box again at any time in the online shop under "My Account". If we expand a product box with additional presets, you have the right to download and use an updated version of the box from your customer account in the online shop at any time as an update to your existing purchase, at no additional cost. This right only applies to the product ID BOX you have purchased and cannot be transferred to another product box.

By using and accessing the above page(s), you accept these terms and conditions! If you do not agree, you must leave these pages!